Your privacy is very important to us.

Our privacy policy is simple but strict. We will never rent, sell or share any information about you or your order to any company or individual. Third Party vendors (such as FedEx and UPS) are given only the information they need to help us fulfill your order and never for marketing purposes.

Sensitive information is encrypted.

All sensitive information, like your credit card number or contact information, is encrypted using SSL (secure socket layer technology at 128 bit). We do not store or share any credit card information. Our ecommerce site is fully protected, guaranteed.

Choice of Contact

MyWetMonkey does not create or send unsolicited phone calls, email, or postal mail. Emails are automatically sent to confirm your order, notify you about backorders, and supply you with the tracking number for your shipment. We contact customers by phone only when there is a question about an order. We periodically send email newsletters, which you will receive only if you subscribe either on our site or during the check-out process. You may unsubscribe at any time. From time to time we may send out promotions to existing customers. If you ever receive any contact from us that you do not want, please email Customer Service with information about the contact so that we can make sure it doesn't happen again. If you are receiving our newsletter but do not wish to, please email us at unsubscribe@mywetmonkey.com if you would like to unsubscribe.

Shhhhh, it’s our secret! (about being anonymous)

Our mission is to assist and educate consumers about sexual health and vitality by providing an honest, open and fun (and slightly naughty!) environment for learning about sex and purchasing adult pleasure toys. In keeping with that mission, any tips, blogs, stories, reviews, or other writings you submit to us are kept anonymous, unless you request otherwise. Contest entries can be submitted under a false name; if you do so, you will need to certify that you are over 18. To receive any prizes, the winner will need to supply us with a real name and mailing address, which will be used only for shipping purposes and never published.

Cookies

When you browse our website, we use cookies to maintain your shopping cart and collect information about choices you make throughout our website. No personal information is recorded by these cookies. For customers concerned about maintaining the confidentiality of credit card purchases over the Internet, we recommend placing your order by phone: call toll-free (888) 442-5696.

Confidentiality

All shipments are discreetly packaged in plain brown or white boxes, padded envelopes, or USPS/FedEx supplied packaging. Our name appears as “MWM” on the return address. Packaging makes no mention of the nature of the contents, except when required by international customs regulations.

Privacy

We will never rent, sell, or give any information about you or your order to any company or individual. Opting out of MyWetMonkey emails is easy: there is a special checkbox for that purpose in the shopping cart. If you ever receive any contact from us that you did not request, please email us at customerservice@mywetmonkey.com with information about the email so that we can make sure you do not receive more unwanted messages.

Security

Our shopping cart software uses SSL (Secure Socket Layering Technology) for every order. If your browser does not support secure ordering, call in your order at, (888) 442-5696 from 9am-5pm EST, Monday through Friday. Your credit card information is considered highly confidential information, and any paperwork with the number not kept for our records will be shredded.

For policies related to shopping, pleasego here!